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Find the managed I.T. and cybersecurity service plan that meets your needs
Discover Our Service Plans
Our wide range of Managed IT service plans, including Foundation, Core, Initiative, and Initiative Plus, cater to diverse business needs. With transparent per-user billing, clients can select the plan that aligns best with their budget and requirements. Each plan is designed to deliver essential IT services, cybersecurity services, disaster recovery, and advanced features, ensuring businesses of all sizes can access reliable support and maximize their technology investment.
A Plan To Fit Your Needs
Compare Plan Features
FOUNDATION PLAN
This entry-level support plan is designed for startups or smaller organizations that typically do not have an office location or servers and do not require onsite, weekend, or after-hours support.
CORE PLAN
Our most popular plan is for organizations with one or more locations seeking remote and onsite support but not requiring weekends or after-hours. This option provides predictable pricing with mid-level cybersecurity and backup services included.
INITIATIVE PLAN
Your complete IT team. These organizations have demanding environments that typically have one or more locations, seeking onsite and remote support 24x7x365. Cybersecurity and backup are paramount, or they have high compliance requirements.
FOUNDATION
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Unlimited Remote Help DeskUnlimited remote support 9 am - 5 pm Monday – Friday
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Digital Workspace ManagementDigital Workspace management for Microsoft 365, Google, phone systems, and document storage
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Simple Device ManagementSimple device management of PCs and Macs
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Managed Cybersecurity ServicesEntry level cybersecurity, Alcott Defense Essentials Plan
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Network SupportBasic tier 1 reactive network support
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Managed BackupFile and Folder Managed Backup for PCs and Macs
A basic entry-level plan
CORE
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Unlimited Remote Help DeskUnlimited remote support 9 am - 5 pm Monday – Friday
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Digital Workspace ManagementDigital Workspace management for Microsoft 365, Google, phone systems, and document storage
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Simple Device ManagementSimple device management of PCs and Macs
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Managed Cybersecurity ServicesEntry level cybersecurity, Alcott Defense Essentials Plan
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Network SupportBasic tier 1 reactive network support
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Managed BackupFile and Folder Managed Backup for PCs and Macs
All of Foundation and
INITIATIVE
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Unlimited Remote Help DeskUnlimited remote support 9 am - 5 pm Monday – Friday
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Digital Workspace ManagementDigital Workspace management for Microsoft 365, Google, phone systems, and document storage
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Simple Device ManagementSimple device management of PCs and Macs
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Managed Cybersecurity ServicesEntry level cybersecurity, Alcott Defense Essentials Plan
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Network SupportBasic tier 1 reactive network support
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Managed BackupFile and Folder Managed Backup for PCs and Macs
All of Core and
INITIATIVE PLUS
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Unlimited Remote Help DeskUnlimited remote support 9 am - 5 pm Monday – Friday
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Digital Workspace ManagementDigital Workspace management for Microsoft 365, Google, phone systems, and document storage
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Simple Device ManagementSimple device management of PCs and Macs
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Managed Cybersecurity ServicesEntry level cybersecurity, Alcott Defense Essentials Plan
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Network SupportBasic tier 1 reactive network support
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Managed BackupFile and Folder Managed Backup for PCs and Macs
All of Initiative and